![]() ![]() Can anyone give me advice on how to get up and running again? I am not very tech minded so I need simple language and simple steps. ![]() There is ominous message that says something like "No plug-in detected" If I can get this sorted, I had also decided that it's about time I upgraded to the latest software on my two cameras (never done this since I bought them from you about three years ago.probably really needs doing now). ![]() I thought that I would try to access my cameras through the Hik-Connect page but this similarly does not give me Live View. Perhaps I should approach it as a new user, scrub everything, and start again, but I just do not have the expertise / courage to attempt this. I cannot get Live View and I fear that because of my tinkering with all the info within the iVMS-4200 application, I may have in some way crashed the system. After upgrading to the latest version of iVMS-4200 some months ago, and also upgrading the firmware on my Hikvision NVR DS-7604N1-K1/4P I have tried to access my set up online several times only to admit defeat on each occasion.
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